FAQ (Frequently Asked Questions)

Welcome to the FAQ section of Artifex Terra 3D! Here, you’ll find answers to some of the most common questions about our software, its features, licensing, and technical requirements.


1. What is Artifex Terra 3D?

Artifex Terra 3D is a powerful terrain editor designed for creating realistic 3D landscapes. With tools for heightmap modeling, texture painting, dynamic lighting, and object placement, Artifex Terra 3D is ideal for game development, architectural visualizations, and virtual simulations.


2. What platforms is Artifex Terra 3D compatible with?

FAQ

Currently, Artifex Terra 3D is compatible with Windows operating systems. We recommend checking the system requirements section below to ensure optimal performance. Compatibility with Mac and Linux is under consideration for future releases.


3. What are the minimum system requirements?

To use Artifex Terra 3D smoothly, we recommend the following minimum specs:

  • Operating System: Windows 10 (64-bit)
  • Processor: Intel i5 or equivalent
  • RAM: 8 GB (16 GB recommended for larger landscapes)
  • Graphics: NVIDIA GTX 1050 or equivalent with DirectX 11 support
  • Storage: At least 5 GB of free space
  • For tablet support, we recommend using a Wacom tablet or similar device.

4. Is there a user manual for Artifex Terra 3D?

Yes, we offer a comprehensive User Manual that covers every feature and tool in Artifex Terra 3D, including an interface overview, tool explanations, and integration tips.


5. How is the licensing structured?

Artifex Terra 3D offers both individual and commercial licenses.

  • Individual License: Ideal for hobbyists and personal projects.
  • Commercial License: Required for professional and commercial use, allowing you to integrate our terrain editor into professional workflows or products.

Each license is a one-time purchase, with optional annual renewals for premium support and software updates.


6. Can I try Artifex Terra 3D before purchasing?

Yes! We offer a free trial version with limited features so that you can explore the interface and basic tools. The trial does not allow export of projects, but it provides a great opportunity to try out the software before buying a license.


7. What kind of support is available to users?

We offer various support options:

  • Knowledge Base: Access a comprehensive library of articles, guides, and tutorials.
  • Community Forum: Connect with other Artifex users to share tips, tricks, and troubleshooting advice.
  • Email Support: For technical issues, you can contact our support team at [[email protected]].

8. Does Artifex Terra 3D support graphic tablets?

Yes, Artifex Terra 3D supports graphic tablets, including Wacom models, which enhance the painting and texturing experience. We recommend Wacom Graphire or Intuos models for the best results.


9. Can I integrate Artifex Terra 3D with other game engines or software?

Absolutely. Artifex Terra 3D supports standard export formats and includes an open-source C++ scene-loader class for integration with Ogre3D. We also provide an add-on repository for further integrations and sample projects.


10. Is Artifex Terra 3D suitable for beginners?

Yes, Artifex Terra 3D is beginner-friendly, with an intuitive interface and a short learning curve. For those new to 3D terrain editing, our manual and tutorials provide all the guidance needed to get started.


11. What should I do if I encounter a technical issue?

What should I do if I encounter a technical issue?

If you experience any technical issues:

  1. Visit our Support page and consult the troubleshooting articles.
  2. Check our Community Forum to see if other users have encountered similar issues.
  3. If the issue persists, contact us at [[email protected]] with a detailed description and any error messages.

12. How do updates and upgrades work?

We frequently release updates with new features and bug fixes. Basic updates are available to all users, while premium updates are included in annual support plans. You’ll receive notifications in the software when an update is available.


13. Where can I find tutorials or additional resources?

Our page includes tutorials, sample projects, and downloadable model packs to help you enhance your experience with Artifex Terra 3D.


For any other questions, feel free to reach out to our support team. We’re here to help make your Artifex Terra 3D experience as smooth and enjoyable as possible!


This FAQ page aims to address all primary questions users might have, from technical requirements to licensing, so they can maximize their use of Artifex Terra 3D.